At Atwel James Estate Agents, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, atweljames.co.uk, or interact with our services.
1. Information We Collect:
We may collect and process the following types of personal data:
A. Information You Provide
Name, email address, phone number, and postal address.
Details provided via contact forms, enquiry submissions, or service sign-ups.
Financial and tenancy-related information for lettings or property management services.
b. Automatically Collected Information
IP address, browser type, and usage details through cookies and similar technologies.
Data on how you interact with our website (e.g., pages visited, time spent).
c. Third-Party Sources
We may receive additional information from partners or publicly available databases to enhance our services.
2. How We Use Your Information:
We use the information collected for the following purposes:
To provide and manage our services, including lettings, property management, and portfolio growth advice.
To communicate with you about inquiries, appointments, and updates.
To process payments or tenancy agreements.
To comply with legal and regulatory requirements.
To improve our website functionality and user experience.
3. Sharing Your Information:
We only share your personal data under the following circumstances:
Service Providers: With third-party contractors who help deliver our services, such as payment processors or IT support.
Legal Obligations: When required by law or in response to valid requests from public authorities.
Consent: If you provide explicit permission for a specific purpose.
4. Cookies and Tracking Technologies:
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us analyze website traffic and remember your preferences.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact website functionality
5. Data Retention:
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
6. Your Rights:
Under applicable data protection laws, you have the following rights:
Access: Request a copy of the data we hold about you.
Rectification: Correct any inaccuracies in your personal information.
Erasure: Request deletion of your data, subject to legal obligations.
Restriction: Limit how we process your data.
Data Portability: Receive your data in a transferable format.
Objection: Opt-out of certain processing activities, such as direct marketing.
To exercise any of these rights, contact us using the details below.
7. Data Security:
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no system is completely secure. Please notify us immediately of any suspected breach.
8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information
9. Updates to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.
10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Atwel James Estate Agents
Email: info@atweljames.co.uk
Phone:01612320944
Your trust is our priority. Thank you for choosing Atwel James Estate Agents.